NHTSA Complaint #11701549 — 2023 NISSAN ROGUE

The contact owns a 2023 Nissan Rogue. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. The contact stated that the Malfunction Indicator Lamp (MIL) and other unknown warning lights were illuminated. The contact had taken the vehicle to an independent mechanic, who advised the contact that there was an open recall for the engine and referred the contact to a dealer. The contact had received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was towed to the dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The contact advised the dealer of the recall notification; however, the dealer informed the contact that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact to call back in December. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000.