NHTSA Complaint #11701463 — 2026 GMC SIERRA EV

The contact owns a 2026 GMC Sierra EV. The contact received notification of NHTSA Campaign Number: 25V594000 (Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving over uneven pavement, there was an abnormal bumping sound coming from the front passenger's side suspension. Additionally, the contact stated while driving at various speeds, the contact noticed an abnormal rattling sound coming from nearby the pillars surrounding the infotainment system. There was no warning light illuminated. The dealer was contacted. The vehicle was taken to the dealer, where the contact was informed that the recall repair would take 30 minutes; however, the vehicle had been at the dealer for 15 days, and the recall repair had not yet been performed. The manufacturer was informed of the failure. The failure mileage was approximately 4,000.