NHTSA Complaint #11701443 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while changing lanes and while turning. The vehicle was driven to the residence. An unknown dealer was made aware of the failure and informed the contact of an unknown recall with a similar failure, but the VIN was not associated under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was significantly dangerous, and that the steering wheel was difficult to turn. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 75,900.