NHTSA Complaint #11701359 — 2020 MERCEDES-BENZ GLE 350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11701359
Vehicle 2020 MERCEDES-BENZ GLE 350
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Cylinder head is defective and needs replacing. It is at the dealer for service at the tune of $7700. The car will not accelerate and sounds like it is in the wrong gear. Upon searching the Internet it seems like there are tons as in 1000’s of 2020, 2021 and 2023 Mercedes GLE 350s all having the same problem. There should be a recall as most cars are seeing this problem at 20,000 to 30,000 miles and at times when it is replaced, it turns around and happens again. Starting misfiring in October and continued to get worse.

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