NHTSA Complaint #11701349 — 2022 NISSAN LEAF

I am the original owner of a 2022 Nissan Leaf, purchased new. On the evening of Thursday, 11/20/2025 I became aware of an active recall affecting my vehicle related to a battery fire hazard when using DC fast charging stations. I only learned of this serious safety defect when attempting to trade in my vehicle, at which point the dealership declined to accept it due to the unresolved recall. This recall poses a significant safety risk that I was not informed about despite being registered with Nissan. I have regularly used DC fast charging stations without any knowledge that doing so could result in a fire and potential severe injury. The recall notice does not appear in my Nissan account dashboard, although two other recalls for my vehicle are properly displayed there. However, when I independently search my VIN on the NHTSA website, the recall is clearly linked to my vehicle. As a result of this defect and lack of proper notification, I now own a vehicle with reduced functionality, a documented fire risk, and diminished resale value. On the morning of Friday, 11/21/2025 I contacted Nissan's Consumer Affairs and requested that Nissan repurchase my vehicle given the severity of this safety defect and the impact on my ability to use or sell the vehicle. This morning (Monday 11/24/25) I was informed Nissan has refused to buy back my vehicle. The promptness of their reply is concerning and indicates they do not take this issue seriously. I am deeply concerned about the adequacy of Nissan's recall notification process when such a critical safety issue was never communicated to me through my registered account or other direct means. I request that NHTSA investigate why I was not properly notified of this recall despite being the registered owner, whether other affected owners may have similarly failed to receive adequate notice of this serious safety defect, and whether Nissan's refusal to repurchase my vehicle is appropriate given the circumstances.