NHTSA Complaint #11701265 — 2019 FORD EDGE

The contact owns a 2019 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the driver noticed white smoke coming out of the tailpipe. No warning lights were illuminated. The contact's daughter was able to drive the vehicle to the residence. The vehicle was later taken to a local service center, where it was diagnosed with coolant intrusion in cylinder #3 and cylinder #1. The contact stated that prior to arriving to the local service center, a warning message, advising that the engine temperature gauge and engine coolant temperature had risen, was displayed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.