NHTSA Complaint #11701256 — 2013 KIA SOUL

The contact owned a 2013 Kia Soul. The contact stated that while the vehicle was parked at night, the neighbor knocked on the door approximately 4:00 AM in the morning to alert the contact that the vehicle was on fire in the driveway. The contact went outside and saw that the front of the vehicle was on fire. The contact believed that the fire had started in the engine compartment. The contact stated that the neighbor was already attempting to put out the fire with a gardening hose. The contact and the neighbor attempted to extinguish the fire; however, the flames spread throughout the vehicle and destroyed the vehicle. The Fire Department was called and was able to extinguish the fire. The contact stated that the vehicle was considered totaled due to the extensive damages on the outside and inside the vehicle. The contact also stated that the fire caused damages to the front of another vehicle that was parked nearby. A Police report was filed but the report number was not provided to the contact. There were no injuries sustained, and no medical attention was needed. The contact stated that the vehicle remained in the driveway. The contact was notified by the insurance provider that there was possibly a recall listed on the vehicle for a similar failure and to report the failure to the NHTSA Hotline. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.