NHTSA Complaint #11701021 — 2026 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11701021
Vehicle 2026 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

We were coming home from a local restaurant and a rain storm started and the wipers would not come on. We were able to pull in to a parking lot and went through all Tesla reset procedures and could not get them to work. There were no error codes and it was scary trying to find a safe place to stop when we could hardly see.During a break in the rain we were able to make it home. We are over 100 miles from the nearest service center and tried to schedule an appointment but the closest opening was 22 days away. We called and spoke to Teslas customer service and after much checking they said there was nothing they could do and told me to call the service center Monday morning. We have a trip scheduled starting Monday and I do not feel safe driving a car with no wipers Some of the other electronics would not work. The lights were on bright and would not dim and could not adjust temperature. The car is a few months old with 2901 miles.

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