NHTSA Complaint #11700952 — 2026 LINCOLN NAUTILUS

When using Apple Car Play and Sirius radio through Apple Car Play, the radio station controls on the steering wheel do not function properly and actually function differently than when using the native Nautilus radio. When using Apple Car Play, in order to change radio stations, you must use the display screen to change stations. This forces the driver, if driving alone, to take their eyes off the road, locate the proper screen, and then change the station. When using the native radio and listening to Sirius, using the radio controls on the steering wheel function as expected. I reported this to Ford through my local dealer, and the response was that "it is functioning as anticipated". To me this means Ford is aware they require one to take their eyes off the road to change radio stations in the manner outlined above.