NHTSA Complaint #11700705 — 2021 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11700705
Vehicle 2021 GMC SIERRA 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I just surpassed my extended warranty (5 year/100,000 miles) by a couple of thousand miles and my coolant control valve has gone out. The problem is so common that the part is on back order for months at a time. GM says that they issued special coverage for 2020-2022 models, but my dealer is telling me that my VIN is not covered. They want to charge me $2,400 to replace it. This is insane. It’s a very common problem that they know about and it’s going to almost break me. We need help!

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