NHTSA Complaint #11700560 — 2019 FORD EDGE

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11700560
Vehicle 2019 FORD EDGE
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2019 Ford Edge. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

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