NHTSA Complaint #11700529 — 2021 CHEVROLET SILVERADO 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11700529
Vehicle 2021 CHEVROLET SILVERADO 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

6 months and 20,000 miles after purchasing the 2021 Chevy Silverado custom 4x4 with the 8 automatic transmission and the 2.7L turbo charged engine with 32,000 original miles on it from Volume Chevrolet in Forsyth GA I noticed the transmission was jerking when the truck was first crunk and warming up after about 10 minutes and once it got to 8 mph after a while when the temperature gauge was half way up it would stop and when you slowed down from 55 mph to about 5 MPH to make a turn it would suddenly jerk again, I reported the issue to the dealership service mechanic shop reps during every oil change and they assured me that it was normal and that it would stop happening when I let the truck warm up for about 30 minutes prior to driving, once the factory power train warranty ran out, they informed me that it needed a transmission service and they would have to keep it a few days and it would cost around $800 or so to get it done, the purge pump on the emissions system has a factory defect and I received a recall letter about it 6 months after purchase and they are refusing to replace the purge pump until they perform a full diagnostic first even though they have done a scan diagnostic and it shows the purge pump failed and I have just been struggling with all the cost of living and increased prices I can't afford any kind of costly repairs right now and my truck now has 120,350 miles on it and the issue is getting worse to the point that I am sure that the transmission valve body and some other sensors and control modules are failing, this is not a single issue and other dealerships have said that the transmission was starting to have problems in other trucks at around 55,000 miles and some earlier than 55,000 miles, I believe that this is an ongoing transmission issue with the 2.7L turbo charged engine in both the 4x4 and 2x4 models and with the 8 speed automatic transmission In general, I have talked with several other owners and they have had similar issues .

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