NHTSA Complaint #11699968 — 2019 NISSAN ALTIMA

My vehicle was taking to the dealership for an inspection for the nissan engine recall. During the inspection metal was found in my oil pan which the recall states they must repair or replace engine if any metal is found. I was told the engine would be replaced on 11/15/2025 but 2 days later 11/17/2025 I was contacted saying nissan denied my recall repair and to come back and pickup my vehicle. The recall states if any metal is found they must replace the engine but nissan refuse to fix the issue. The report they showed me Saturday stated oil was in my oil pan but now since they denied the recall the report was changed to nothing was found in oil pan. I notied the manager and after I mentioned that to the service manager they changed the report again stating metal was found.