NHTSA Complaint #11699919 — 2020 FORD F-150

The contact owns a 2020 Ford F-150. The contact stated that while driving 70 MPH on the interstate, while depressing the accelerator pedal, the vehicle decelerated to 2 MPH. The messages to “Schedule Maintenance” and “Powertrain - Reduced Power” were displayed on the instrument panel and the Mobile App on the cellphone, and the vehicle went into LIMP Mode. The contact pulled over to the right side of the road and researched the failure. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the dealer would be contacted, and then the contact would receive a callback. The approximate failure mileage was 46,000.