NHTSA Complaint #11699587 — 2020 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11699587
Vehicle	2020 FORD F-150
Component	POWER TRAIN
Date of Incident	November 10, 2025
Date Filed	November 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Once the vehicle is in Drive and starts shifting through the gears, the truck losses all acceleration for 3-5 seconds and then experiences a harsh shift into gear. This causes the vehicle to "stall" in intersections and other hazardous locations if it does not shift properly. The 2020 F150 3.5 ecoBoost has been serviced at local Ford dealerships since bought. Most recently, it was taken into a Ford dealership for routine oil change, transmission fluid change, spark plugs and coils, and 100K inspection due to the vehicle being at 94K miles. I advised the service technician of the concern for the shifting issue that started between the last oil change, which got significantly worse during day-to-day operation.

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