NHTSA Complaint #11699252 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699252
Vehicle 2019 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

This is a 6 year old car, with just under 108,000 miles. The catalytic converter is clogged, most likely from oil getting past the piston rings and contaminating the catalytic converter. High oil consumption, resulting in 1 qt needed to be added every 850-875 miles on average. Extended warranty company excludes this part. KIA warranty covers exhaust parts only up to 80,000 miles. To replace is $4,100. Car is valued at $3,000-$3500, with dealership saying without replacement car is worth less than $1,000. Other KIA’s in years before and after this vehicle have recalls for this specific issue, and this year car and this vehicle specifically should be added to the recall.

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