NHTSA Complaint #11699187 — 2018 TOYOTA TACOMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11699187
Vehicle 2018 TOYOTA TACOMA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

The 3rd generation Tacomas rear cabin vents (2 vents) allow water to enter the cabin because they are not tight to the body or sealed properly. The water leaks down the back wall and forward onto the floor soaking the carpet and padding underneath. The water in the carpet/padding has yielded mildew/mold throughout (water goes all the way to the front of the truck). The water also leaks through a floor grommet into a section where the cab mount bolts are and significant rust develops. Not only is the exposure to mold a health hazard, but the corrosion/rust on the cab mount bolts is a significant structural concern. There are many online posts with this problem, and i have just recently found this on my Tacoma. My vehicle has had the 3rd brake light recall, and this issue is completely separate from that recall. Toyota has a history on these vehicles not sealing them as they should. 1. The 2 rear cabin vents fail to keep water from entering the cab. I am happy to provide the vehicle for inspection. 2. Exposure to toxic mold is a health concern. Significant structural damage to the cab mount bolts is a concern if the vehicle were to be in an accident. 3. Numerous people online have confirmed this issue, and they have indicated dealerships are well aware of the issue. I put a garden hose to the back of my truck myself and saw water entering the vehicle. 4. Vehicle has not been inspected by manufacturer, police, insurance, etc. 5. Unknown when water leak first started. In the past 2 years i have started to notice a mildew smell after a rainy day. I am happy to provide additional photos, but the internet is full of this very issue. Please see the following sites with photos/videos/descriptions of other Tacoma owners having the exact same issue. Thank you very much for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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