NHTSA Complaint #11699155 — 2020 HYUNDAI TUCSON

My engine is burning excessive amounts of oil, which is a "known issue" of Hyundai Tucsons. After an oil change with full synthetic oil, I cannot drive my vehicle more than 4,000 miles without reaching dangerously low oil levels. Most importantly, there is no clear indicator of this low oil level—no light that comes on and STAYS on to tell me as the driver to check the oil and see if there is a problem. Instead, if I brake too hard or take a turn to sharply a red oil light will turn on for 1-2 seconds and then turn off again. It is easy to miss. The first few times this happened in May I thought perhaps there was a loose wire on the sensor. After it appeared 3 or 4 times I took it to a mechanic who told me the oil level was so low that they had to add 2 quarts of oil just to have it register on the dip stick. The excessive oil burning is a known issue that Hyundai fights tooth and nail to avoid correcting. But to not have a warning indicator that the oil is at a dangerously low level is reckless on Hyundai's part. The engine could have seized up, thrown a rod, or any number of consequences. I had my oil replaced by Hyundai in May as part 1 of their oil consumption test. My car passed their 1000-mile test and 4,000 miles later I was in dangerously low oil territory again. Thankfully, I knew what to look for this time. Cars should not consume oil at this rapid of a rate but even if they do drivers should be notified about low oil levels via car sensors to keep them and their passengers safe.