NHTSA Complaint #11698992 — 2023 LEXUS RX

ELECTRICAL SYSTEM:12V/24V/48V BATTERY issue reported to NHTSA

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Complaint Details

ODI Number 11698992
Vehicle 2023 LEXUS RX
Component ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I entered then attempted to start my Lexus on November 11, 2025. The car would not start - the dashboard lights fleshed briefly, then the car was completely dead. There was not a light on anywhere. The doors would not open and the windows would not roll down. I was trapped. fortunately I had my cell phone so I was able to call my wife who was inside of our house. She could not open the door with the manual key, She called AAA. The tech hooked up some power device under the hood and the car started and seems OK. This was frightening. I was trapped in the car and running out of air. I could have suffocated.

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