NHTSA Complaint #11698917 — 2021 CHEVROLET SILVERADO 1500

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle lost motive power and came to a stop in the middle of a four-lane highway. There was no warning light illuminated. The contact was unable to pull over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it could not be serviced. The vehicle was then towed to the dealer, where metal shavings were found in the oil pan, and the contact was informed that the engine needed to be replaced. The contact stated that the vehicle remained at the dealer for a month, and the dealer was in the process of ordering the part. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that assistance would not be provided because the vehicle was purchased used and was not covered under warranty. The failure mileage was approximately 135,000.