NHTSA Complaint #11698797 — 2013 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11698797
Vehicle 2013 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

My daughter was driving the 2013 Toyota Prius on the interstate in Chattanooga, TN. The brakes did not feel right and the car was very difficult to stop. (It did not brake at a normal distance) My daughter was able to get someone safely, and she had the car towed to the dealer. My daughter's life was endangered by this brake booster failure, but there is no recall listed on the vehicle. Also, when I Googled the issue, I found that it is a well-known and common problem in this year Prius. The brake booster failure is due to a Toyota design flaw, and Toyota is apparently being sued for it. Why is this issue not listed as a recall? I would not have allowed my daughter to drive around in a car for which the brakes are known to fail. How many accidents and deaths will be caused by this problem before Toyota stands behind their product and recalls affected vehicles? I had to pay $3200 for this brake repair, even though it is caused by Toyota's design flaw and endangered my family's life. My family owns four Toyotas, and I do think they make the most reliable vehicles on the road. I cannot understand why there is not a recall, and they are not standing behind their product.

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