NHTSA Complaint #11698677 — 2021 CHEVROLET SILVERADO 3500

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11698677
Vehicle 2021 CHEVROLET SILVERADO 3500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

My 2021 Chevy Silverado 3500 [XXX] Motor began requiring a quart of oil every 3-4 weeks. I took my vehicle to a GM dealer in October 2024 and the stated the couldn't find any issues. Fast forward to December 2024 my motor began reading low compression and saying stop the vehicle. I took the vehicle back and pressured them to find out whats wrong with the truck as I only have 76,000 miles and I have performed all of the necessary maintenance. I even have a Chevrolet Platinum protection plan for warranty coverage. I have gotten the run around for months and I have yet to get my vehicle repaired. After taking my truck to a certified 3rd party the verified that the lifters failed and the motor would likely need to be replaced or rebuilt. The mechanics reported this Information to the Chevrolet warranty company and the stated the refuse to provide and repairs unless I produce oil change receipts or return the vehicle back to a dealership and pay for the dealer to tear the motor down. PLEASE HELP ME!!! Im stuck paying $819 a month for a truck I haven't driven regularly since December 2024. Please please please help me Sincerely [XXX] General Motors [XXX] 2021 3500 hd wt 4x4 Case # 9-XXX [XXX] I have a 2021 chevy 3500 lt (dually) Been having issues with a rough idle so I figured to replace the plugs, coil packs and wires as my truck just hit 70,000 miles. After doing the full tune up nothing changed, so I scheduled an appointment with my local chevy dealership. They kept my truck for about a week and never completed the diagnosis. I picked the truck back up and took it to another chevy dealer and the told me after a week or so that I had lifter issues and the truck would probably need a new motor. The truck seemed a little sketchy from the gate in the first 50k miles it consumed oil like it was a ol 250k mile chevy.... the alternator went out at around 50k miles and the fuel efficiency would be 6-8 mpg at best..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2021 CHEVROLET SILVERADO 3500

Other ENGINE Complaints

#11694315 I was driving down the highway at speed limit when the dash lights came on and the truck started jerking went to a me...
#11434428 Was driving my 3500 (an 8000# truck capable of towing 20k#) and suddenly the vehicle lost power and steering, forcing...

Recent Complaints for the 2021 CHEVROLET SILVERADO 3500

#11719345 FUEL/PROPULSION SYSTEM Service engine light kept coming on the dash, and the code came back to a faulty DEF heater. My truck had a reduced p...
#11716547 ELECTRICAL SYSTEM My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info scree...
#11716547 FUEL/PROPULSION SYSTEM My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info scree...
#11716547 UNKNOWN OR OTHER My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info scree...
#11700549 LATCHES/LOCKS/LINKAGES The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that the tailgate occasionally opened and closed...
Check any vehicle history by VIN - Free vehicle history report