NHTSA Complaint #11698655 — 2024 BMW 530I

Booked the appointment with BMW of Portland for November, 10,2025 For 9 o'clock AM. Arrived at dealership, checked in and left vehicle. I was called about 45 minutes later and informed that they would not be able to preform the recall repair on my car due to parts that were needed and associated with the recall , asked me to pay for it which I refused since it is part of the recall repair. I have never come across a vehicle recall where parts were not covered with the recall. I find this very strange, please investigate.