NHTSA Complaint #11698620 — 2017 GMC SIERRA DENALI

The contact owns a 2017 GMC Sierra Denali. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the vehicle was shuddering and vibrating. The contact pulled over and opened the hood with the engine running. The contact stated that there was an abnormal ticking sound coming from the engine. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the fuel injectors needed to be replaced. The vehicle was repaired; however, the vehicle was still running rough. The contact was advised by the mechanic that the fuel injectors needed to be reprogrammed, and the vehicle was taken to a dealer. The dealer reprogrammed the fuel injectors, but the vehicle was still running rough. The dealer had not opened the engine up to diagnose the failure; however, the dealer thought that there might be a failure with connecting rods. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.