NHTSA Complaint #11698609 — 2021 GMC SIERRA 1500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11698609
Vehicle 2021 GMC SIERRA 1500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was driving on the freeway and my gmc Sierra at4 received a notification that I could could no longer accelerate. I pulled off to the side as safely as I could in a slanted hill in a major freeway with no shoulder. I sat on the side of the road for 45 min and then ran out of diesel gas waiting for the tow truck. We took into gmc and they said nothing was wrong, we were out of gas. But I ran out of gas waiting for the tow truck. The truck never shut off and ac still going, I just couldn’t accelerate. We’ve had the truck in the shop every single month for the past year for sensor issues and replacements and have all the documentation of the last few years of similar issues. No extensions of warranty’s nothing. Well we started to smell something burning this week and now we were told today we have a faulty fuel pump that will cost us $1,000 to fix and is not covered under our warranty. The truck is still under warranty, so why is something in relation to the power train not covered? There is a current t recall on other gmc models of this year for this fuel pump issue and the safety recall is EXACTLY what happened to us on the freeway and the issue we have now. Why has this not been extended to other GMCs????? My entire family could have died on the side of the freeway!!

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