NHTSA Complaint #11698564 — 2015 TOYOTA RAV4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11698564
Vehicle 2015 TOYOTA RAV4
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

While driving a 2015 Toyota Rav4 (w/AWD) the vehicle's steering wheel started to shake and the vehicle lost acceleration. The check engine, AWD, and traction (trac) control lights illuminated. After pulling the vehicle over I tried calling AAA. After about 30 minutes, the warning lights went out. I decided to try to drive it home. After about 5 miles the same thing happened. However, after slowing down the problem went away. I called a Toyota dealer and requested a recall service (to fix the power steering assist). They scheduled the appointment and I dropped the vehicle off. When the vehicle was ready I discovered that they only performed the recall for the battery terminal. They informed me that there was no other recall for my VIN number. This problem should be on recall as I've researched and discovered many other complaints similar to mine. These situations like mine, and many others, are safety issues and could easily lead to injury and/or death.

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