NHTSA Complaint #11698529 — 2023 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11698529
Vehicle 2023 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I was driving down 85 South bound at mile marker 16 the engine started messing up causing me and my family to be pushed over to the median. Once I was able to fight it over to the median it started smoking and i was afraid it was going to catch fire, so me and my family had to get out on the side of the interstate until help showed up and said it was safe to get back into the car. I had to use OnStar to get a tow truck, after the tow truck got there and i made it to the closest dealership to find out that the so called recall that the GM dealership fixed did not help the fact that the engine was messed up. So i tried to get a loaner or rental car for my family of 6 and they rented me a small SUV that I can not get all my kids into, I was told they did not have anything that bigger so now I am having to make multiple trips getting my kids to school. Plus they are saying it is going to be months before I can get my car back because the engine is on back order.

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