NHTSA Complaint #11698486 — 2022 TOYOTA VENZA

2022 Toyota Venza TOTAL BRAKE FAILURE. On 11/8/2025 brakes did not engage while exiting a major highway. While the brake pedal was pushed to come to a complete stop at the stop light, vehicle did not stop, nor the braking system worked at all. The driver was left with two options: 1. cause a major accident with cars ahead of us. OR 2. hit the side of the road (the concrete curb) to avoid any major damage to peoples cars Infront of us, or perhaps a avoid a fatality either with us in Toyota Venza or other drivers on the road. There was no warning lights on the dashboard, simply the brakes failed us to come to a stop until we hit the concrete curb to come t a stop. Once we hit the concrete curb, we had to tow the vehicle to a mechanic to change the brakes, rotors and the lower control arm. After the impact from hitting the curb, the control arm was damaged and pushing rotors on the driver side, where the vehicle was undrivable from the control arm pushing and grinding into the rotors. See attached pictures. This is the second time it happened where the brakes did not get engage. First time braking system engaged after multiple attempts to stop the car, this time braked totally failed to stop the car. This is a 100% a safety issue where people life could be lost in matter of seconds from no fault of their own whatsoever, where brakes are supposed to engage at ALL the time no Exceptions. This accident was fully due to braking system failure on 2022 Toyota Venza. We also have 2024 Toyota Prius where sometime brakes make a clinging noise and do not engage until brakes are pumped multiple times, which could also cause a major accident and fatalities. I searched online and it seems other drivers to report same problem on Venza and other Toyotas, this could very well be a major Toyota manufacturing problem with braking system across their vehicle and an investigation and a recall must be issued before peoples lives are lost if no actions are taken and negligence prevails.