NHTSA Complaint #11698414 — 2015 FORD ESCAPE

I purchased this vehicle $9000 cash from Toyota Morgan City in Morgan City Louisiana the end of September 2025 on a Saturday, not even a week later the car shifts real hard and it’s an automatic. You can see the rpm going up but the car steaks and then shifts hard to where it jerks. I called the car dealership where I purchased, they “looked” at the car and told me that it was not a problem they could fix because it was the transmission that Ford put in the cars. And proceeded to tell me that they were sorry that I need a new transmission but that’s not there problem and for me to take it to a Ford dealership even though I purchased from them. Why is this not a recall if you’re putting faulty transmissions in?