NHTSA Complaint #11698354 — 2021 FORD EDGE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11698354
Vehicle 2021 FORD EDGE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

Splash guard under the vehicle, sometimes also referred to as a diaper, fell down. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the guard it is made of such cheap material I don't know how any engineering designer could of thought that these would hold up given the environment under a vehicle. I would also think that this could easily become a road hazard if it were of fallen off going down the road.

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