NHTSA Complaint #11698345 — 2008 LEXUS GX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11698345
Vehicle 2008 LEXUS GX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

This 2008 Lexus GX 470 (VIN: [XXX] ) has paint primer adhesion failure exposing bare metal. Color code is 070 Blizzard Pearl. The peeling starts at the primer/E-coat substrate layer, not clear coat. This matches the documented failure mode in Lexus CSP ZLL / L-SB-0046-19. The exposed metal creates corrosion risk on the roof and body shell over time, which is a safety concern. Lexus refused goodwill correction because my VIN production date was slightly outside the cutoff, even though the failure is identical to affected units and repair was already estimated at $10,047.96 by a Lexus certified collision center. I am reporting this as a safety corrosion exposure issue due to primer adhesion defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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