NHTSA Complaint #11698297 — 2019 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11698297 |
| Vehicle | 2019 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I took the car to the shop because it had been consuming a lot of oil within the last 2 months and everytime I went to the shop they would just top off my oil . They ended up doing an oil consumption test and my car failed it and mind you they had just put oil in my car the week prior . I took my car Monday because my engine light had came on . When arriving the guy scanned my car with a machine they told me it was bad spark plugs in my engine . He sent me to Firestone because he said the process would be cheaper or faster .( mind you I told them I am doing the oil consumption test) they proceeded to send me to Firestone .firestone checked my oil and that’s when they found out there was no oil in my vehicle .they asked me if I was doing the oil consumption test I told them yes Firestone would not allow me to drive the car back to Kia so I ended up waiting 2 hours for a tow truck . When it got back to Kia they told me I had a bad engine without checking it . They said I don’t qualify for the warranty because I am not the first owner . According the website it said the engine should be good up to 100,000 miles .
Related Complaints for the 2019 KIA SOUL
Other ENGINE Complaints
#11714971
Unknown but told by multiple mechanics that the kia soul eats oil and the engine constantly runs dry which is pricey ...
#11713366
I’ve had nothing but problems with this car since about a year after getting it in 2021. Constant noises with the eng...
#11711092
Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on...
#11704152
I was driving approx 70mph on the highway when a piston ring popped off and blew a hole in the engine, causing the en...
#11702011
The vehicle had a catastrophic engine failure while driving in traffic. The engine would turn over making loud grindi...
Recent Complaints for the 2019 KIA SOUL
#11718103
AIR BAGS
This vehicle was seriously damaged in a crash. No airbags deployed. The vehicle was totaled. Another vehicle went thr...
#11714971
FUEL/PROPULSION SYSTEM
Unknown but told by multiple mechanics that the kia soul eats oil and the engine constantly runs dry which is pricey ...
#11713366
FUEL/PROPULSION SYSTEM
I’ve had nothing but problems with this car since about a year after getting it in 2021. Constant noises with the eng...
#11711092
POWER TRAIN
Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on...
#11711092
SEAT BELTS
Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on...