NHTSA Complaint #11698227 — 2020 CHEVROLET SILVERADO 1500

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while his son-in-law was driving 61 MPH, the vehicle made an abnormal clanking sound and stalled. The driver pulled over safely. The OnStar Mobile App alerted the driver of an issue with the vehicle. The contact stated that the vehicle was making an abnormal ticking sound prior to the failure. Upon arriving to the location of the vehicle, the contact noticed an oil leak underneath the vehicle. The contact stated that he was a certified mechanic, and the vehicle was towed to the contact's Auto Repair Shop, where the contact determined that the rod had gone through the engine block. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.