NHTSA Complaint #11697958 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11697958
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	October 1, 2025
Date Filed	November 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2014 Ford Focus SE with PowerShift automatic transmission. Transmission Control Module (TCM) failed, causing vehicle to lose power while driving. Ford confirmed VIN not covered under Customer Satisfaction Program 14M02 despite identical issue and safety risk. Requesting investigation and expansion of TCM coverage. Ford is stating that this was never attached to my vin number although it is an identical issue

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