NHTSA Complaint #11697704 — 2025 VOLVO XC60PHEV
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11697704 |
| Vehicle | 2025 VOLVO XC60PHEV |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
Information/GPS system randomly goes completely blank/black. This possess a significant safety issue as it happens while driving in heavy city traffic where there is no way to stop and wait for the system to come back online. This has caused missed turns and the need to drive with no way of knowing where we are going. The inability to rely on the GPS system makes the 3 month old, brand new car virtually undrivable as we have nzero confidence in the navigation system.