NHTSA Complaint #11697471 — 2000 TOYOTA RAV4

The contact owns a 2000 Toyota RAV4. The contact stated that while inspecting the battery, there were white hard stains on the battery and the parts holding the battery in place, causing the battery to move independently, allowing the battery to leak. An Independent mechanic was contacted. The contact stated that the failure had occurred several times. The vehicle was not taken to an independent mechanic. The battery was replaced at Jiffy Lube, and the contact was informed that a screw was missing and that the battery was loose. The contact was informed to be careful while driving the vehicle. The contact related the failure to NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 172,000.