NHTSA Complaint #11697416 — 2022 FORD ESCAPE

I am writing to formally demand immediate action regarding my 2022 Ford Escape, VIN [XXX] a 0% financing plan and Ford’s New Vehicle Limited Warranty. Since purchase, the Escape has suffered serious safety defects, including gasoline fumes inside the cabin, burning odors, and repeated performance failures tied to the fuel system. On [XXX] and again on [XXX], the vehicle flamed up while being driven, requiring emergency intervention to extinguish. In August 2025, Ford issued Safety Recall 25S76, admitting that these vehicles may suffer fuel injector cracking, fuel leaks, and under-hood fires while being driven. Ford further admitted that no permanent repair remedy exists. The interim software update provided does not correct the defect. As a retired U.S. Army Combat Medic and Purple Heart recipient, I live with PTSD triggered by vehicle fires and explosions. The Escape’s condition has placed me in a state of medical crisis, making it impossible for me to safely operate the vehicle. FORD HAS DISCONTINUED THE LINE. I WANT A REPLACEMENT CAR OR I WANT TO BE COMPENSATED FOR THE RISK OF LOSS OF LIFE IF I DRIVE THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)