NHTSA Complaint #11697375 — 2022 FORD EXPEDITION VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11697375
Vehicle	2022 FORD EXPEDITION
Component	VEHICLE SPEED CONTROL
Date of Incident	June 1, 2025
Date Filed	November 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

When the vehicle starts, two error messages appear. The first one is "Pre-Collission Assist not available" and the second one is "Front camera fault - Service required". Due to these errors, I have no collission assist and cruise control does not work and cannot be enabled. I have taken it to the dealer 3 times (Since the summer) to be repaired and they have reloaded the software each time. This has not fixed the problem and they refuse to replace any hardware. They have stated that it is a software issue and that a fix will be forthcoming but they have no fix or timeframe as to when it will be fixed.

Related Complaints for the 2022 FORD EXPEDITION

Other VEHICLE SPEED CONTROL Complaints

#11638586 — January 26, 2025 — Several incidents in which adaptive cruise control resets itself to 90mph when moving into a higher speed limit area-...

#11612273 — September 3, 2024 — See attached document for complaint.

#11560912 — December 19, 2023 — DOCUMENTATION OF UNWARRANTED / UNCONTROLLED VEHICLE ACCELERATION: DRIVER STATED THAT WHILE VEHICLE WAS STOPPED IN TR...

#11535440 — July 31, 2023 — While driving with cruise control set at 65mph the vehicle will maintain set speed for a undetermined amount of time ...

#11530027 — July 2, 2023 — My Expedition has adaptive cruise control. I was driving on the interstate at around 65 mph with the adaptive cruise ...

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