NHTSA Complaint #11697211 — 2020 ACURA MDX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11697211
Vehicle	2020 ACURA MDX
Component	STEERING
Date of Incident	October 22, 2025
Date Filed	November 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The power steering failed while driving, and multiple warning lights came on. This happened in the middle of a busy city street and came very close to causing an accident. When the car was restarted the power steering came back on line but failed again the next day. My wife and I decided it was unsafe to drive and had it towed to the dealer. The dealer told us that the "Wire Harness" failed and the Clockspring/Reel assembly had to be replaced. The total cost was $3,888.91. There were no warning lamps, messages or symptoms prior to the failure. This is definitely a safety issue. The dealer had no explanation of why a component like this should have failed. I contacted Honda and was told that there is no recall on this part and i should make a report to the NHTSA. This was a scary and distressing event. Please look into it and get Honda/Acura to issue a recall.

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