NHTSA Complaint #11697149 — 2020 FORD F-150

Transmission will not shift into gear. No recall on this and dealers option is for service and repair. Transmission was serviced and problem shifting still continues. I have received alerts from Ford Pass App indicating Powertrain Malfunction/ Reduced Power — What Is Happening? The transmission control module has detected a concern when trying to shift to 7th gear. A failsafe logic disables 7th gear for the remainder of this key cycle. What Should I Do? Have your vehicle checked by an authorized dealer as soon as possible. This loss of power is a huge safety issue as when I accelerate into traffic the lag in shifting causes the truck to not get up to speed and you’re basically a sitting duck. Transmission was serviced and this did not resolve the issues. Replacement is now scheduled and will cost a minimum of $9000.00. This is a KNOWN issue with the 10-speed transmissions and should be recalled for repair &/or replacement by FORD. This truck has only 116,000 miles!!