NHTSA Complaint #11697083 — 2018 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11697083
Vehicle 2018 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I hope you are doing well. I am writing to sincerely request your understanding and support regarding my vehicle repair. My car to Union Park Honda for the fuel pump recall repair, which was completed under the recall service. However, shortly after that, I was informed that my vehicle now has a head gasket problem, which requires a very expensive repair. Unfortunately, I am currently facing a very difficult financial situation, and it is not possible for me to cover this cost at the moment. This situation has been emotionally and financially challenging for me. I truly appreciate Honda’s care and commitment to its customers, and I am humbly requesting if there is any way the dealership could provide some financial assistance,any special consideration to help me with this repair. Your compassion and understanding would mean a lot to me. Thank you very much for your time and support. Sincerely [XXX] 2018 Honda CR-V] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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