NHTSA Complaint #11696794 — 2020 HONDA ODYSSEY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11696794
Vehicle	2020 HONDA ODYSSEY
Component	AIR BAGS
Date of Incident	October 28, 2022
Date Filed	October 31, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Side airbags deployed while driving down road at about 35 mph hitting a minor bump in road. Air bags deployment while the car is in motion during safe driving conditions is a distraction to the driver and harms the passengers who are in the vehicle who if the airbags did not deploy would have remained safe since no collision was experienced. Took vehicle to Honda dealership- who stated airbags worked as intended and we needed to file a collision claim with insurance- despite no collision taking place and no other damage to the car i.e. no bent rim or flat tire/tire damage. Just saw article stating our scenario was not unique to our make/model of van.

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