NHTSA Complaint #11696587 — 2021 CHEVROLET SILVERADO 1500

The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train), and the vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed; however, the recall remained marked as incomplete. The dealer was contacted and confirmed that the recall service report had been sent to the manufacturer. The manufacturer was contacted and confirmed that the recall service report had been received; however, the manufacturer advised that the recall could not be marked as complete. The manufacturer did not provide further information. The contact expressed doubts that the recall repair was completed effectively. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.