NHTSA Complaint #11696583 — 2023 KIA SPORTAGE PHEV

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11696583
Vehicle	2023 KIA SPORTAGE PHEV
Component	STRUCTURE:BODY
Date of Incident	October 14, 2025
Date Filed	October 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I had been driving on the freeway for about 5 minutes, and suddenly heard broken glass in my car. It was dark (around 8pm) so I looked around as I was driving and didn't see any of my visible windows broken. I then heard more glass shattering sound and realized it was my sunroof glass that had suddenly broken. The mesh cover beneath it was closed so I was not injured. When I went home and did a quick google search, several other incidents of this happening popped up. There were no warning lamps or messages or symptoms of the problem prior to failure. It has been 2 weeks of calling my local Kia as well as Kia Customer care and my car is still sitting idle with the broken glass on top.

Related Complaints for the 2023 KIA SPORTAGE PHEV

Other STRUCTURE:BODY Complaints

#11577257 — March 14, 2024 — I was driving to work recently on a smooth road. I was not near overpasses or other surroundings that would cause deb...

Recent Complaints for the 2023 KIA SPORTAGE PHEV

#11708252 — ENGINE — January 1, 2026 — 1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed wa...

#11708252 — POWER TRAIN — January 1, 2026 — 1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed wa...

#11708252 — VEHICLE SPEED CONTROL — January 1, 2026 — 1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed wa...

#11680392 — VEHICLE SPEED CONTROL — August 13, 2025 — When engaging the cruise control using the steering wheel button, the speed will set itself at 110 miles an hour, and...

#11676103 — STEERING — July 25, 2025 — Kia opted for Leather like material for the steering wheel cover. This material with only 14, 828 miles on the vehic...