NHTSA Complaint #11696565 — 2025 MERCEDES-BENZ AMG E 53 4MATIC+ WAGON
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11696565 |
| Vehicle | 2025 MERCEDES-BENZ AMG E 53 4MATIC+ WAGON |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
While driving, the instrument cluster and infotainment system displays intermittently go blank for 2-3 minutes. It appears that instrument cluster and infotainment systems crash and reboot. We have not noted any errors or warnings that may precede a failure. This has happened in this vehicle at least 5 times, in 2000 miles of driving. This presents a safety risk. No vehicle instrumentation is available when this happens. Vehicle instruments, including speedometer, blinker indicators, lane keep notifications, backup camera, etc are non-functional during the time it takes the screens to start working again. Dealer/MB has attempted to resolve repeatedly with no results. Dealer could not duplicate, but confirmed fault codes. We have video of this occurring.
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