NHTSA Complaint #11696539 — 2017 FORD MUSTANG

The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V614000 (Seat Belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.