NHTSA Complaint #11696506 — 2024 DODGE CHARGER EV

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11696506
Vehicle 2024 DODGE CHARGER EV
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

While cruising on the highway at 55 MPH, I received a dashboard error message that indicated "Service Shifter". At the same moment, the lights on the gear lever went dark. I immediately took my foot off the throttle pedal, activated my right indicator, and changed lanes into the exit lane to leave the highway and determine what was wrong. As I was coasting down the exit ramp, I began to apply the brakes in order to stop at a red traffic light at the end of the exit ramp. The car directly ahead of me, by three car lengths began to decelerate quickly, and therefore I applied greater force to the brake pedal. It was at the very moment I applied greater brake force that the car actually began to accelerate, instead of slow down. This caused me to apply even more brake pedal downforce, and after what felt like all four wheels "shuddering", the can started to slow down and come to a stop. Other than the initial error message about the shifter in gauge cluster, there were no other error lights, sounds or messages when the unintended acceleration occurred. The conditions at the time this happened was it was 50 degrees F, and raining. The car was in Wet/Snow mode, with brake regen locked at Level 1.

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