NHTSA Complaint #11696398 — 2018 ACURA MDX

I submit this complaint because my 2018 Acura MDX, covered under NHTSA recall 23V-751 for connecting-rod bearing defects, has suffered progressive engine damage and final engine failure that I believe was caused by the manufacturer’s recalled defect and by the dealer/manufacturer’s failure to timely perform the recall repair. Timeline & key facts: 2024: Vehicle displayed code P0159 (O₂ sensor slow response). I contacted Acura corporate and opened a case. The O₂ sensor was replaced under warranty. I continued to report reduced acceleration and intermittent check-engine illumination to the dealer and to Acura corporate. I repeatedly requested that the recall inspection/repair be performed, but the repair was delayed or not scheduled despite the vehicle’s symptoms and my repeated follow-ups.2024–2025: Over the following months I repeatedly requested recall service and documented those requests with the dealer and Acura corporate. On many occasions I was not scheduled for the recall or was told to wait for parts/authorization. I was also treated rudely by dealership staff (identified service advisor: Tara at Acura on Chapman Road), and my case was not escalated appropriately despite my persistence. 2025: Vehicle later displayed P0430 (catalyst efficiency below threshold, Bank 2), and within [insert timeframe] the engine experienced complete failure requiring immobilization. Dealer notes show an oil-pump leak and catalytic converter symptoms consistent with oil/fuel contamination and bearing-related engine issues. I have service records documenting the sensor replacement, subsequent dx, and the dealer’s findings. Effect: I have been wi/o a vehicle since the engine failure, incurred hotel cancellation charges $116 and other consequential damages. I believe the engine damage was preventable and is directly tied to the acknowledged defect in the recall; the catalyst and O₂ sensor failures were downstream consequences of recall-related engine problems (oil consumption,