NHTSA Complaint #11696387 — 2021 SUBARU FORESTER

Issue started with hearing a clunking noise from the front of the car, had the dealer inspect at 37,000 miles. They said they the clunking was caused by ECU issue and reprogrammed the ECU to correct it. Obviously, a software update did not correct the noise. Had an independent repair shop inspect the vehicle and found both front control arm bushings were cracked and torn allowing the control arm to move around causing the noise. Since the control arms are an integral component of steering the failure of these bushings could've caused loss of control, or an accident. They were replaced by the independent shop and now the noise is gone.