NHTSA Complaint #11696325 — 2021 TOYOTA HIGHLANDER HYBRID
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA
Complaint Details
| ODI Number | 11696325 |
| Vehicle | 2021 TOYOTA HIGHLANDER HYBRID |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the hatchback failed to open completely. The vehicle was taken to the dealer, and the dealer recommended that the hatchback motor be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 50,000.
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